About Access24

Care Built Around You

Access24 Care Services Ltd provides person-centred care and support focused on dignity, choice, wellbeing and independence. We work alongside individuals and those important to them to provide support that reflects personal needs, routines, preferences and aspirations.

Access24 Care Services providing person-centred support

Care that puts people first Support shaped around each person's choices, needs, routines and goals.

Who We Are

Supporting People to Live With Dignity & Independence

At Access24 Care Services Ltd, we understand that every person has different circumstances, strengths, preferences and aspirations. Our approach therefore begins with the individual rather than with a standard package of care.

We aim to provide reliable and compassionate support that enables people to remain involved in decisions about their lives, maintain meaningful routines and relationships, and achieve the greatest possible level of independence.

Our support is delivered respectfully, with a focus on promoting wellbeing, recognising individual abilities and ensuring people are treated with dignity at every stage.

Person-centred support

Choice and control

Respect and dignity

Promoting independence

Speak to Our Team

What Matters to Us

Our Values

The way we provide care is guided by respect, compassion, choice and a commitment to helping people live meaningful and independent lives.

Compassion

We approach people with kindness, patience and understanding, recognising the individual behind every care need.

Dignity & Respect

People are treated as individuals, with their privacy, identity, choices and personal preferences respected.

Independence

We provide the level of support required while encouraging people to retain and develop their own abilities.

Choice & Control

Individuals are encouraged to participate in decisions about their support and to express what matters most to them.

How We Work

A Person-Centred Approach

Good care begins with understanding the person. We focus on listening, planning together, providing consistent support and reviewing arrangements as people's circumstances change.

Listen & Understand

We take time to understand the individual's needs, preferences, routines, communication requirements and personal goals.

Plan Together

Support is shaped around what matters to the person, with appropriate involvement from families and professionals where relevant.

Deliver Support

Our team provides respectful, reliable and consistent support while encouraging choice, participation and independence.

Review & Adapt

We keep support under review so that it continues to reflect changing circumstances, outcomes, preferences and needs.

What We Provide

Our Care & Support Services

Access24 Care Services Ltd provides a range of support services designed around individual circumstances and desired outcomes.

Domiciliary Care Service Supported Living Service Dementia Care Adult Aged 18–65 Mental Health Physical Disability Adult Aged 65+ Learning Disabilities

Our Commitment

Supporting Better Everyday Outcomes

Our aim is not simply to complete care tasks. We want the support we provide to make a positive difference to people's everyday lives.

This means helping individuals remain involved in their communities, maintain relationships, develop confidence, make choices and continue doing the things that are important to them.

We recognise that people's needs can change. Our approach therefore remains flexible and responsive, with support reviewed and adapted where required.

Discuss Your Care Needs

Looking for Care or Support?

Speak with Access24 Care Services Ltd about your circumstances and the type of support you are looking for. Our team will be happy to discuss how we may be able to help.