Access24 Care Services Ltd

Compassionate Dementia Care Built Around the Person

Respectful and person-centred support for people living with dementia, helping maintain familiar routines, personal identity, wellbeing, safety and as much independence as possible.

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The person comes first Care that respects identity, routines, relationships and choices.

Dementia Care

Helping People Feel Safe, Valued & Understood

Access24 Care Services Ltd understands that dementia can affect memory, communication, orientation, confidence and the way a person experiences everyday life.

Our approach focuses on the individual rather than the diagnosis. We seek to understand the person's life history, preferences, routines, relationships, communication style and what helps them feel comfortable and secure.

We aim to provide consistent and respectful support while encouraging individuals to remain involved in everyday activities and decisions wherever possible.

Familiar routines

Respectful communication

Promoting independence

Dignity and reassurance

How We Can Help

Dementia Care Support

Support is adapted to individual needs, abilities, preferences and circumstances.

Support at Home

Helping individuals remain within familiar surroundings while receiving appropriate support with everyday routines.

Personal Care

Sensitive assistance with washing, dressing, grooming and other personal care needs while maintaining dignity.

Medication Support

Appropriate support with medicines in accordance with assessed needs and agreed medication arrangements.

Companionship

Meaningful conversation, reassurance and social interaction aimed at reducing loneliness and maintaining connection.

Community Activities

Support to remain involved in familiar activities, appointments, hobbies and community life where appropriate.

Meals & Hydration

Assistance with meal preparation, eating and drinking where required, while respecting preferences and encouraging independence.

Person-Centred Dementia Care

Understanding the Person Behind the Diagnosis

Dementia may affect memory, but it does not remove a person's individuality, preferences, history, relationships or right to make choices.

We aim to understand what matters to each person and use this knowledge to provide familiar, reassuring and meaningful support.

Life History Understanding significant people, experiences, interests and routines can help make support more meaningful.

Communication We consider the person's preferred communication style and allow time for them to understand and respond.

Familiarity Familiar routines and approaches can provide reassurance and reduce unnecessary distress or confusion.

Choice Individuals are supported to make everyday decisions and remain involved in their care wherever possible.

Everyday Wellbeing

Supporting What Matters

Dementia care should support more than basic needs. Everyday comfort, relationships, identity and meaningful activity also matter.

Familiar Environment

Maintaining familiar surroundings and routines can support confidence and reassurance.

Relationships

We recognise the importance of family, friendships and other relationships in the person's life.

Meaningful Activity

Activities can be shaped around previous interests, abilities, preferences and everyday routines.

Safety & Reassurance

Risks are considered carefully while avoiding unnecessary restrictions on independence.

Working Together

Supporting the Person Together

Where appropriate and with regard to the person's wishes and rights, we recognise the value of working with families and relevant professionals.

Individuals

The person remains at the centre of decisions, with communication and involvement adapted to their needs and abilities.

Families & Representatives

Family members and representatives can provide valuable knowledge about history, routines, communication and personal preferences.

Health & Social Care Professionals

We work appropriately with professionals involved in the person's care to support continuity, wellbeing and safe care arrangements.

Safe Dementia Care

Supporting Safety Without Removing Independence

People living with dementia may experience changing risks relating to mobility, medication, nutrition, orientation or other aspects of everyday life.

Our approach is to understand these risks and respond proportionately, rather than applying unnecessary restrictions.

Safeguarding, dignity, mental capacity, communication and individual choice remain important considerations when care arrangements are planned and reviewed.

Read About Safeguarding

Looking for Dementia Care?

Contact Access24 Care Services Ltd to discuss the individual's circumstances, routines, preferences and the type of dementia support you are looking for.

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